AAS Office Technology
Associate of Applied Science in Office Technology
This program is designed for students who wish to enter the job market
after completing approximately two years of study. The Associate of
Applied Science Degree prepares students to assume office support
positions or to update or enhance current job skills. Students may
utilize their electives to provide an emphasis in medical office
careers. Students can use the transcription courses in the program to
emphasize either medical office or legal office background.
Program Learning Outcomes
Demonstrate proficiency in formatting and
producing business documents using word processing, spreadsheet,
database, and presentation software.
Meet or exceed the current speed and accuracy
requirements for typing and 10-key operation.
Recognize effective customer service interactions.
Perform the general office procedures of equipment
operation, mail distribution, phone calls, meeting planning, and
Present professional attitude, appearance, and
Work ethically and effectively with subordinates,
superiors, customers, and other stakeholders in professional
Transcribe realistic dictation that is sometimes
difficult to understand by applying proper use of terminology and
effective communication techniques in medical, legal, or general
Use manual and electronic filing methods
incorporating records management procedures.
Use effective voice and electronic communication
technologies, as well as compose, proofread, and edit business
Use appropriate skills and techniques to organize,
prioritize, and complete tasks and to produce associated documents
in a professional office environment.
Candidates for the Associate of Applied Science degree
in Office Technology at Arkansas Northeastern College are required, as a
condition of graduation, to participate in the outcomes assessments
conducted by the academic units of the College, including general
education. Students graduating with this degree will pass the Office
Proficiency Assessment and Certification (OPAC) tests.
Additionally, students complete the Microsoft Office
Specialist tests in Microsoft Word and Excel.
Administrative Assistants and secretarial jobs
rank among the largest in number of job openings.
Administrative Assistants and secretaries are
increasingly assuming responsibilities once performed only by
managerial and professional staff.
Legal and medical secretaries perform highly
specialized work which requires knowledge of technical terminology
Administrative Assistants and secretaries use
computers and specialized software as a regular part of the
These workers perform a variety of administrative
and clerical duties needed to run an organization efficiently.
- Legal secretary
- Medical secretary
- Deputy Clerk or Assessor
- Office manager
Possible Work Settings
- Law office
- Hospital/medical office
- Insurance agency
- Education settings
- Government office
- Private industry